Books by FrankGreat Story Telling!

The Human Skills: Elicitation & Interviewing (2nd Edition)

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Stopa reminds us of...the value of developing rapport and listening in gathering good information.
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The collection of accurate, verifiable information is the basis of all good decision making whether you work in sales, marketing, management, research, law enforcement, intelligence or the military.

The Human Skills: Elicitation and Interviewing is a collection of two new books in The Human Skills series providing and demonstrating proven techniques for collecting the accurate information you need to make sound decisions.

Now you can get the 2nd Edition of Frank’s successful book on elicitation and interviewing, The Human Skills: Elicitation & Interviewing is here now!  This is a textbook version of Frank’s original book which includes more elicitation and interviewing techniques, a new section full of exercises to practice and improve your new skills, and a chapter on risk management concepts.